A marketing ad said “More power to Transcription Philippines – going No.1 “
I wanted to start this blog with the major questions about transcription like what is transcription, medical transcription, legal transcription, training and certificates needed to land a job, how is transcription done in the Philippines, what is the future of transcription industry in the Philippines. But I decided to look up a list of questions related to the word “transcription” that came from a query I sent to an SEO site. The title of this post, surprisingly, was at the top of the list. It must be a popular question to land in the top spot. I quickly googled the question but it didn’t point to a blog search results specifically answering the question. The transcription industry in the Philippines is still at its infancy, but to the rest of the world, it’s one of the fast-growing sector in the BPO. This new questions about the technology integration to transcription are now the major concerns. There are questions about apps, tech gadgets and voice software that would play a crucial role in the transcription industry.
I assume the question is about the use of wireless laptops, I can’t imagine it otherwise. Laptops are great for mobility, portability and consumes less power to operate. Even if you work at home, you can easily move your work space to the kitchen, bed, sala, and even in the garden. Medical transcription software require minimal processing cost and disk space so low-computing laptops will suffice.
But the main concern here is security.
Medical transcriptionists are bound with strict compliance in ensuring the security and confidentiality of medical audio records. Especially in off-shore medical transcription and home-based medical transcription, compliance guidelines are enforced by HIPAA. The same is true for Legal transcription, sensitive information are discussed in audio recorded litigation, witness cross examination, and arraignments. Actually, all transcription jobs should be treated with measures to ensure security and confidentiality.
When using wireless laptops in the office or at home, ensure that access to Wi-fi router should be restricted with network passkeys. People who can connect to your wireless network will be able to view files on your computers, monitor the web sites you visit, read your email, and copy your user names and passwords as they travel across your unprotected wireless home and office network. Hence improve the security of your wireless home network by setting up a wireless network with 128-bit WEP (Wired Equivalent Protection) or the more secure AES. To get AES, you need to use WPA or WPA2. Check the ip address of your router to find out how to change the security settings of your Wi-fi router.
Similarly, precaution should also be applied when using Internet broadband stick. Avoid sending receiving/sending voice files in unencrypted emails. Never put doctor or patient information in the subject field and body of the email message. Don’t accept audio files from your clients if the emails are not encrypted.
So, can we use wireless to do medical transcription from home? Yes, provided we follow the HIPAA compliance guidelines or as instructed by your employers.